Software Status Bulletin

OpenLAB CDS ChemStation Edition     M83xxAA

Preface
-------------------------
This Software Status Bulletin (SSB) documents all known problems in the software product designated above. The SSB is derived from Known Problem Reports (KPR) which result from user problems that have been classified as documentation problems or software defects. When a KPR is written, an identifying number is assigned to it, and the KPR is added to the next edition of the SSB.

User inputs that have been classified as Enhancement Requests are not documented in the SSB. User problems that have been submitted, but that have not been classified by the time the SSB is generated are not included in the SSB.

How to use the SSB
-------------------------
When you experience a problem with a product, first check this SSB to see if the problem has been reported already, and if there is a temporary workaround available for the problem, or if the problem has already been fixed by a new revision. If the problem is not listed in this SSB then you may wish to report it to the Response Center or to your field support representative.

To determine if your problem is documented in this SSB, first look in the "Keyword Index" section of the SSB. Under each keyword is a listing of one-line descriptions of related KPRs. If any of these sound like yours, locate the KPR # in the "Known Problem Reports" section of the SSB, and read the full KPR. The KPRs in the "Known Problem Reports" section are sorted by KPR #.

There are two sections in the SSB:
Keyword Index: This index is categorized by keyword. For each KPR there is a brief description and a KPR #. A KPR may be associated with more than one keyword.

Known Problem Reports: This section contains KPRs, with all the available information relevant to the problem. KPRs in this section are sorted by KPR #.

Keyword Glossary

Keyword Index

Keyword: 1100 Control

Lampall off switches off lamps and pumps
KPR#:1601

Keyword: 1200 Control

Wrong firmware revision displayed in Instrument Configuration dialog after firmware upgrade
KPR#:1539
Cluster information can be overwritten from the offline session
KPR#:1720
Lampall off switches off lamps and pumps
KPR#:1601

Keyword: 1200 Control , Method Scouting Wizard

Cluster information can be overwritten from the offline session
KPR#:1720

Keyword: 35900 Control

35900E - Error The Current Event Name is the same for a special event
KPR#:1623
cannot start two instruments using the two channels of one ADC at the same time
KPR#:1677
An AD converter cannot be split into two instruments from a ChemStation client
KPR#:1702
35900: Unable to set up Timed Events
KPR#:1707
View ACQ method from Data Analysis does not list acquisition parameters for the 35900 AD converter.
KPR#:1721
ADC can be non-responsive after long reprocessing
KPR#:1739

Keyword: 6850 Control

Column compensation cannot be started from the Data System with 68xx RC.NET
KPR#:1826

Keyword: 6850 Control , 6890 Control

Column compensation cannot be started from the Data System with 68xx RC.NET
KPR#:1826

Keyword: 6890 Control

Column compensation cannot be started from the Data System with 68xx RC.NET
KPR#:1826
6890 RC.NET driver: instrument diagram not updated to show configuration
KPR#:1412
Addition of new columns to the column catalog (database) is not possible after upgrade
KPR#:1464
Sequence continues while GC temperature is not ready
KPR#:1622
6890 always opens to Configuration tab when opening Edit Agilent 6890 GC Parameters
KPR#:1684
Column info is missing with 6890
KPR#:1685
6890 RC.NET: Edit a running Method by making the oven hold time longer and click ok, then the Sequence/Single run stops
KPR#:1784

Keyword: 7890A Control

7890A: ALS errors abort sequence; no Retry/Abort option offered
KPR#:914
7890A Runs cannot be started until the GC and injector are idle, view GC Status
KPR#:1239
ALS errors abort sequence; no Retry/Abort dialog box option offered
KPR#:1329
Sequence aborts if vial not found with Overlap injection enabled (7890A only)
KPR#:1569
Must restart data system for barcode reader availability change (7890A)
KPR#:1625

Keyword: ACQ

Not possible to modify data analysis parameters of method during a single run in the offline; cannot save
KPR#:1641
No special characters should be used for names of methods, data files or sequences
KPR#:1660
Terminal Service can close under high workload
KPR#:1701
Running dual tower sequence with all methods saved as Dual, get “Injector doesn’t match the sequence’s DUAL Injector”
KPR#:1732
Changes in sequence methods made during acquisition are not saved automatically
KPR#:1742
Queue Method vial range reflects range of loaded method, not the method browsed to
KPR#:1747
Acq.txt and acq.macaml is missing for 7890A back injector only sequences
KPR#:1811
"Specify Report" may be overwritten with the settings from another method during sequence
KPR#:1671
In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1763

Keyword: Audit Trail

Method Audit Trail does not include change of Injection source when HS/PAL is no longer configured
KPR#:1749
UIB II - set a timetable and control "Method Audit Trail"
KPR#:1819
manual integration may become slow, if many calibrated peaks are not found and the Results Audit Trail is switched on
KPR#:1676

Keyword: Bitmaps

Intelligent reporting does not support exponential baselines
KPR#:13
Insufficient contrast on b/w printers running in eco mode
KPR#:30
Signal Plot thickness appears inhomogenous in case of high data rates
KPR#:31

Keyword: CE Control

The VialTable check does not occur during the startup of the CE ChemSation
KPR#:1587
CE G1600 instrument cannot be launched
KPR#:1664

Keyword: Calibration

Amount is given as zero when it actually could not be calculated
KPR#:1311
Calibration method printout does not print compound level's Heights when quantitation is based on height
KPR#:1766
Re-establish the old layout for calibration reports
KPR#:1793
Changing calibration table in Batch review generates an error
KPR#:1799
Calibration method printout does not print compound level heights when quantitation is based on height
KPR#:1807
C.01.04 HotFix03 : Amount units in calibration report printout is not updated
KPR#:1809
Sequence run for bracketing standard which is started with blank completed without creating data files
KPR#:1817
C.01.04 Hot Fix03 : incorrect calibration curves legend in calibration curves printout
KPR#:1827

Keyword: Client Report Rendering

Method information partially hidden in intelligent reports exported to XLS file format
KPR#:15
"Report Printed" time stamp in report footer is several hours off in Print Preview
KPR#:16
Localized character in saved PDF report cannot be searched in Adobe Reader
KPR#:20
Page numbering start counting at 0 in case of .doc report file format
KPR#:21
Scaling a signal to "full scale" does not add a percent sign to the axis label
KPR#:23
Report shows unexpected blank pages
KPR#:24
Report Export to .TXT or .DOC may fail if report renderer creates an out-of-memory condition
KPR#:28
Ineractively selected report parameters switch back to default when printing to PDF
KPR#:29
Interactivly entered report parameters are not always updated
KPR#:34
Large matrix reports may produce additional empty pages
KPR#:628
Calculating the standard deviation of identical numbers may return NaN
KPR#:653
Changes in report templates are not immediately shown on report printouts
KPR#:657
Rendering error when using a template containing a large result matrix
KPR#:659

Keyword: Common Infrastructure

High load on CAN may cause “Spectra runbuffer overflow” entries and a loss of spectra
KPR#:18

Keyword: Companion

Companion fails to run blank run for valved/ALS injections
KPR#:1609

Keyword: Custom Fields

Custom Field content might get lost when a sequence is edited
KPR#:1771
Custom fields are not transferred to new result set
KPR#:1789
Custom Fields table erased when opening the Sequence table while running
KPR#:1795
Missing Sample Custom fields in the report
KPR#:1810
Custom field values become blank in the sequence table
KPR#:1828
Empty Custom Fields are not printed in Intelligent Report
KPR#:1837

Keyword: Custom Reports

Relative Retention Time solution does not work for uncalibrated peaks
KPR#:980

Keyword: DAD/MWD Configuration

Installing a lamp with tag may invalidate "alway use lamp" setting in detector's control
KPR#:3
Autobalace executed although in Sequence table set to "OFF"
KPR#:26

Keyword: Data Analysis

Reprocess a sequence that is still in progress
KPR#:1356
Reprocessing copy starting as a background window.
KPR#:1578
Data System will not "Autoscale" a TCD data file to the correct peak
KPR#:1639
Summed Peaks calculation error in the Summed Peaks Report
KPR#:1651
Y-axis labeled incorrectly when loading GC signals acquired with MSD ChemStation
KPR#:1652
ChemStation B.04.03 [54] will not "Autoscale" the TCD data file
KPR#:1654
Red X mark displays in data explorer of offline data analysis
KPR#:1706
Error "An additional register must be added to the list of locked registers"
KPR#:1762
Baseline not displayed properly when using ChemStation AIC’s
KPR#:1768
In Recalculate Last Result mode no reports can be printed after method modification
KPR#:1785
Report template not found when reprocessing with a master method
KPR#:1796
Data analysis: Fractions are not displayed in UIB chromatogram
KPR#:1813
Wrong method displayed in navigation table after partial reprocessing
KPR#:1678
PDF reports might not be updated when the file is viewed with PDF reader
KPR#:1662
report printed to screen hides behind the chromatogram window when DA.M is loaded
KPR#:1595
incorrect plate numbers calculated under certain conditions when using tangent method
KPR#:1620
Preferences set in offline overwrite online Preferences and vice versa
KPR#:1688

Keyword: Data Analysis , Navigation Table

Wrong method displayed in navigation table after partial reprocessing
KPR#:1678

Keyword: Data Analysis , SEQ

PDF reports might not be updated when the file is viewed with PDF reader
KPR#:1662

Keyword: Documentation

HTML Help requires Internet Explorer revision 6.0.28.00.1106CO or higher
KPR#:1575
Understanding Your ChemStation manual needs more information about peak width calculations
KPR#:1734
G2613A 7683A injector firmware is incorrect in the Firmware guide
KPR#:1783

Keyword: ECM Integration/OpenLab Option

OpenLAB Option: Difficulties to lock the ChemStation during reprocessing
KPR#:1212
Problems after moving items from ChemStation to a different LCDF path in ECM
KPR#:1215
no automatic "check-in" after deleting a checked-out method
KPR#:1267
Acquisition only runs do not write instrument and column parameters to ACAML
KPR#:1309
token "operatorname" uses full name including special characters
KPR#:1363
ACAML result file does not contain all peak performance parameters
KPR#:1428
OpenLAB Option: data not marked as modified after changing the method
KPR#:1449
chromatogram data not included in the ACAML file when a sequence is acquired in "Acquisition only" mode
KPR#:1453
Path definition in OpenLab Control Panel is not used in ChemStation
KPR#:1611
Data not transferred to ECM after resuming the queue in the ChemStation
KPR#:1629
The storage path for files in ECM is user-specific
KPR#:1659
Cannot switch current ECM authentication to a different ECM server
KPR#:1667
ChemStore legacy data doesn't get reprocessed automatically
KPR#:1714
Wrong error message when downloading a method from ECM
KPR#:1753
Audit entry generated in the ECM or ECM Queue when doing Partial Sequence
KPR#:1774
ECM user licenses not released when user is changed in OLCDS ChemStation
KPR#:1794
Incorrect file name suggested when uploading from Review view
KPR#:1797
Update methods from ECM dialog locks up
KPR#:1806
In file information, the Operator shows disconnected on client
KPR#:1814
No warning before taking over session for data analysis only instruments
KPR#:1815
User token in upload path is resolved to current user - not to submit user
KPR#:1818
In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1833
In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1763

Keyword: ELSD Driver

In localized CDS for ELSD detector G4218A no signal data is shown or stored
KPR#:4
ELSD G4218A can not handle change of Sample Time during run
KPR#:7

Keyword: Easy Sequence

Easy Sequences can end up in unexpected locations
KPR#:1655
Queue Planner will not run sequences of differing injection source
KPR#:1670

Keyword: GC ACQ

Methods have to be in single folder
KPR#:1185
Sequence stops when pushing the GC STOP key during sequence
KPR#:1600
FetchCPVar Cannot Talk to Application Error
KPR#:1608
The ability to collect partial data for specified times is needed for RC.NET GC drivers
KPR#:1626
FetchCPVar Cannot Talk to Application Error
KPR#:1628
Column compensation cannot be started from the Data System with 68xx RC.NET
KPR#:1630
G1888A - Handshake Abort - Vial Status does not update
KPR#:1638
Partial storage of data is not an option for GC RC.Net drivers
KPR#:1657
Error "creation of a data object failed“ when acquiring runs with data rates 1 Hz and below with 6890 RC.NET
KPR#:1680
OpenLab CDS, C.01.02, 7820A run continues when STOP on 7820A is pressed
KPR#:1683
Pulsed Split/Splitless injection does not wait for ready 6890
KPR#:1693
7890A stops run, ChemStation keeps going; GC Connection state is MONITOR in Status
KPR#:1700
Capacity factor (k') is not calculated; the file acqres.reg on the .D directory contains no column information
KPR#:1759
HeadSpace sequence method will not load when it follows a Valve sequence
KPR#:1604

Keyword: GC ACQ , SEQ

HeadSpace sequence method will not load when it follows a Valve sequence
KPR#:1604

Keyword: GC Analysis

Self-assembled result sets do not have full functionality for GC data
KPR#:1741

Keyword: GC Autosampler

Unclear error message: Undefined symbol: License$
KPR#:1738

Keyword: Globalization

The PDF report on a Japanese Windows XP system might look garbled.
KPR#:5
Flexible Cube G4227A does not work with HiP ALS G1367E
KPR#:17

Keyword: Globalization , Sampler Configuration

Flexible Cube G4227A does not work with HiP ALS G1367E
KPR#:17

Keyword: Initialization

B.04.03 [16], error, no string 8002, Abort this copy of Alice?
KPR#:1615
Sporadically launch of an online session will not proceed
KPR#:1618
User with corresponding privilege cant't launch instrument configured on the AIC
KPR#:1658
CE G1600 instrument cannot be launched
KPR#:1664

Keyword: Initialization , CE Control

CE G1600 instrument cannot be launched
KPR#:1664

Keyword: Installation

missing link and no automatic installation of the localized readme.txt of the CDS ed.
KPR#:1589
AIC ports not opened for 7890A acquisition
KPR#:1627

Keyword: Instrument Control

Methods Must be Stored on the C Drive
KPR#:90

Keyword: Integration

Determination of tangent point on the tailing part of the peak
KPR#:821
Integration unable to handle complex chromatogram for area sum integration event
KPR#:981
Peak areas may be calculated incorrectly when using "New Exponential" as tangent skim mode
KPR#:1580
Data lost when using area sum integration event, must have 0.06 minute space between groups
KPR#:1642
Misleading display of tangent peak width
KPR#:1744
Timed integration event "Height Reject" cannot be configured.
KPR#:1800
GC compound peaks might be labelled as solvent peaks
KPR#:1838
manual integration may become slow, if many calibrated peaks are not found and the Results Audit Trail is switched on
KPR#:1676

Keyword: Integration , Audit Trail

manual integration may become slow, if many calibrated peaks are not found and the Results Audit Trail is switched on
KPR#:1676

Keyword: Localization,Japanese

Japanese characters from saved pdf report are garbled when copied and pasted to another application
KPR#:1668

Keyword: Logbook

'Method not downloaded to device' message when PAL is present
KPR#:1637
LC/MS ChemStation cannot open Logbook files
KPR#:1649

Keyword: MSD Analysis

Deconvolution tools are not available for LC/MS
KPR#:1665
Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group
KPR#:1616

Keyword: MSD Control

Automated Delay Calibration of the MS signal for Fraction Collection is not supported in the RC.Net environment
KPR#:1675
MSD Tune View will awlays load ATUNES.TUN if tune file loading is cancelled
KPR#:1686
LC/MS may remain in a run state after Method/Sequence termination due to an HPLC hardware error
KPR#:1730
Incorrect Polarity Switch Delay parameter listed in ACQ.TXT
KPR#:1681

Keyword: Method

"Error occurred during loading method" after rejecting method resolution
KPR#:1343
CTC portion of method printout does not include overlap settings
KPR#:1473
Revision B.04.02 SP1 [208]: Import eMethod on 6890 RC.NET driver does not work
KPR#:1522
ChemStation hangs up during Edit Entire Method when starting this process via the UI
KPR#:1593
Method printout for RID contains typos
KPR#:1602
Undefined symbol: PrDARep error displayed when selecting Export e-Method
KPR#:1624
Open GC edit parameters and close it without changes; method modification flag is set
KPR#:1643
Headspace or PAL Sampler sequence with methods saved to a location other than C:\ does not run
KPR#:1650
OpenLAB CDS C.01.02 sequence table can't find currently loaded method
KPR#:1656
No information around handling for special characters
KPR#:1663
After a single run, switching from the Method & Run Control view to the Data analysis view of the ChemStation, the method loaded in Data Analysis in different than the one used to run the sample
KPR#:1689
C.01.01, modified method flag gets set intermittently in error when loading different methods
KPR#:1691
Method marked Dirty on initial "Specify Report ..." with DEF_GC.M
KPR#:1694
Switching between Injection source sequences does not load correct method
KPR#:1704
Cannot transfer an English method to a Japanese or Chinese ChemStation and vice versa
KPR#:1710
Add/Removal of 7697 HS from 7890 does not show a change occurred; not displayed in Method Load options; method not shown as modified
KPR#:1748
Cannot save offline method if configuration is different: 'Method is not consistent with the configuration'
KPR#:1750
"Chemmain has encountered a problem and needs to close" when selecting back/dual inj position for GC manual inj
KPR#:1765
C.01.03 upgraded to C.01.04: 'Edit Entire Method' not working
KPR#:1802
"Specify Report" may be overwritten with the settings from another method during sequence
KPR#:1671

Keyword: Method , ACQ

"Specify Report" may be overwritten with the settings from another method during sequence
KPR#:1671

Keyword: Method Scouting Wizard

Cluster information can be overwritten from the offline session
KPR#:1720

Keyword: Navigation Table

Wrong method displayed in navigation table after partial reprocessing
KPR#:1678
Changing the sample type in a sequence with cyclic calibration corrupts the sequence structure
KPR#:1752
Date Time entries can be incorrect for aborted fraction collection runs
KPR#:1836

Keyword: Output

Printing fails if printer name exceeds 100 characters
KPR#:1612

Keyword: Peak Purity

Peak Purity Report Template is not available in Intelligent report
KPR#:1829

Keyword: Programming

AIC can experience communication loss if Application Experience service is running
KPR#:1617
The command "macro" does not list *.mac files
KPR#:1755
The command "macro " cannot be used to select *.mac files
KPR#:1761
Scheduler does not work on an AIC
KPR#:1831

Keyword: Pump Configuration

Misrepresentation of Bottlefillings in Dashboad of PumpValveCluster
KPR#:27
Cannot Check “Pump and solvent selection valve installed” Box for Flex Cube if Once Clear it
KPR#:32

Keyword: Pump Method

PumpValveCluster with ISET - Solvent composition: resulting %A is wrong (at 1 line in timetable)
KPR#:34

Keyword: Report Template Design

Wrong labeling of standard deviation and variance
KPR#:11
Re-calibration does no longer update the data analysis method change time stamp
KPR#:19
Last displayed digits might be cut off, in cases where the number is zero
KPR#:25
RSD calculation based on converted report item causes template corruption
KPR#:27
Error message when adding a chromatogram to a report template
KPR#:620
Internal grouping of tables and usage of calculation variables cannot be applied at the same time
KPR#:621
Summary Calculations cannot be applied to table columns containing calculation variables
KPR#:622
Adding a template description to a previously erased and saved description field causes a KeyNotFoundException
KPR#:623
Customized composite groups should have a unique name
KPR#:627
Filter definition does not always allow usage of OR operators
KPR#:662
Reporting time format does not offer an option of (dd/mm/yyyy and time)
KPR#:668

Keyword: Report Templates

Different background colour in .pdf files generated with PDF XChange printer of ChemStation C.01.01
KPR#:6
Data field CalibCurve_CorrCoefficient is not properly labeld
KPR#:14
Warning message concerning missing MSPGothic font
KPR#:18
Export of Short_ESTD reports to .DOC produces two extra pages
KPR#:22
Quantified compound markers are shown at absolute position in case of ISTD calibrations
KPR#:26
Early Maintenance Feedback (EMF) counters may not appear on report
KPR#:33
Customized chromatogram or axis lables may not display correclty
KPR#:658

Keyword: Reports

problem with sizing of the chromatogram in a Short Report
KPR#:72
Chromatogram Output in reports: meaning of "Portrait" and "Landscape"
KPR#:276
ChemStation does not report resolution as defined in European Pharmacopoeia
KPR#:1011
Sequence summary statistics with different methods
KPR#:1324
it is not possible to print report with chromatograms that have been overlaid from different runs
KPR#:1377
acquisition parameters missing in the Method section of the sequence summary report when Unique Folder Creation is switched off
KPR#:1440
Batch mode does not allow usage of intelligent reports
KPR#:1572
Report Templates newly added to a Result Set do not appear in the list of available templates
KPR#:1579
Extended performance report (IR) reports "Infinity" for plates per meter
KPR#:1581
Mismatch in drawing of peak performance between Classic Report and Intelligent Report
KPR#:1582
System may hang when ".DIF" output is choosen as report type.
KPR#:1585
Calibration Peak Areas included in the Area sum
KPR#:1614
Intelligent Reports do not contain ECM specific information in Review mode
KPR#:1619
B.04.03 DSP1 [54] Data Analysis, Graphics, response range does not work
KPR#:1634
No Chromatogram displayed on Intelligent Report for GC
KPR#:1645
CSV, DIF, and EMF files are not generated for some Classic report styles
KPR#:1673
sample name not reported with Intelligent Reporting in non-result set data that have been acquired prior to C.01.01
KPR#:1679
Resolution of chromatograms in Intelligent Reporting is low
KPR#:1690
ChemMain.exe can crash when a long file path is used
KPR#:1703
Chinese/Japanese characters cannot be searched in the Report Viewer
KPR#:1705
Tangent peak width not correctly evaluated.
KPR#:1722
Mass- Based Purification (Fraction Collection) report missing information & shows inaccurate Fraction Tick marks (RC.NET only)
KPR#:1733
Reports might show different calibration time stamps for the same method.
KPR#:1743
eSignature data file privilege is missing from the ChemStation lab manager, analyst, and operator roles
KPR#:1751
The structure of the reports to file has changed
KPR#:1754
CP3: Number format error in: %d when printing report to screen in Data Analysis
KPR#:1756
Error 41265 occurred at end of run; Number format error in: %d shown in logbook
KPR#:1757
Result data sent to OpenLAB ECM Intelligent Reporter may not be updated.
KPR#:1758
Preview of classic reports fails with a macro error. 'Number Format error' in Sequence log file.
KPR#:1775
Chromatogram in On-Screen Classic report is not displayed properly
KPR#:1776
'Number Format error' in Sequence log file after printing report to screen
KPR#:1778
Peaks are calculated by area only or height only in a report
KPR#:1779
Sequence summary report sorts the data by injection time
KPR#:1780
A Sequence Summary Report after Partial Sequence reports all the runs of the full sequence
KPR#:1786
Macro error occurs (Parameter 2: Table not found) when printing a calibration table
KPR#:1791
C.01.03: XML results: The 'ESTD %' and 'ISTD %' result types in the Quant Calc node are incorrectly 'ESTD' and 'ISTD'
KPR#:1801
Acquisition method name is not displayed in an intelligent report
KPR#:1803
Missing Report Style Options for LCMS and LCMS Qualitative
KPR#:1820
Classic detailed report does not show calibration curves after encountering a compound with invalid calib curve
KPR#:1821
ChemStation freezes while generating report preview
KPR#:1832
Calibration data modification time stamp is missing on reports printed from review view
KPR#:1834
Calibration data modification time stamp is set-off by 12 hours
KPR#:1835
Empty Custom Fields are not printed in Intelligent Report
KPR#:1837
report printed to screen hides behind the chromatogram window when DA.M is loaded
KPR#:1595
incorrect plate numbers calculated under certain conditions when using tangent method
KPR#:1620
Incorrect Polarity Switch Delay parameter listed in ACQ.TXT
KPR#:1681
Sequence Summary Report does not do statistics when the first compound is not present
KPR#:1715

Keyword: Reports , Custom Fields

Empty Custom Fields are not printed in Intelligent Report
KPR#:1837

Keyword: Reports , Data Analysis

report printed to screen hides behind the chromatogram window when DA.M is loaded
KPR#:1595
incorrect plate numbers calculated under certain conditions when using tangent method
KPR#:1620

Keyword: Reports , MSD Control

Incorrect Polarity Switch Delay parameter listed in ACQ.TXT
KPR#:1681

Keyword: Reports , SEQ

Sequence Summary Report does not do statistics when the first compound is not present
KPR#:1715

Keyword: Run Control

No other Windows application can run, when online ChemStation is busy
KPR#:1597

Keyword: SEQ

PDF reports might not be updated when the file is viewed with PDF reader
KPR#:1662
HeadSpace sequence method will not load when it follows a Valve sequence
KPR#:1604
Sequence Summary Report does not do statistics when the first compound is not present
KPR#:1715
Change of sample type during sequence acquisition is ignored
KPR#:778
Method changes not used after pause/edit/save/resume sequence using unique folder ON
KPR#:1247
Mismatch for sequence completed time stamp in sequence and instrument logbook
KPR#:1317
ChemStation crash when trying to open Partial Sequence with non-exisiting data path in the Preferences
KPR#:1443
The path to a data file has a limited length
KPR#:1514
Cannot edit Method in Offline session while it is running in an online sequence
KPR#:1548
Missing Vial during sequences causes CTC ChemStation to hang
KPR#:1571
Cannot run partial sequence acquisition with headspace samplers
KPR#:1603
Headspace or PAL Sampler sequence with methods saved to a location other than C:\ does not run
KPR#:1636
Data system uses the currently loaded method to validate the vial range in the Sequence table
KPR#:1640
Sequence parameter subdirectory overwrites sample info parameters during run
KPR#:1648
Missing ‘Reprocessing Only’ in the Dropdown List for Unique Folder Creation OFF
KPR#:1687
Acq method for 7890A back injector is not displayed in data analysis view
KPR#:1696
Missing vial in Headspace sequence obtained one, 1 less data file than expected
KPR#:1699
C.01.03: Partial Sequence Acquisition Does Not Work with Headspace with the Back Sequence Table
KPR#:1709
Opening the sequence table, click on a cell, make no changes, and select OK causes sequence to stop with 7697A Headspace Sampler
KPR#:1713
Sample statistics are not done, when the first compond in the calibration table is not detected.
KPR#:1725
Partial sequence with methods saved to a location other than C:\ does not run with headspace and PAL Samplers
KPR#:1736
GC: sequence does not continue if there is a missing vial, uploads data to ECM and goes to next sequence
KPR#:1767
Sequence stops when pushing the GC STOP key during sequence
KPR#:1787
Custom field window not prompted for Back injector on first run of the sequence
KPR#:1788
Sequence Reprocessing: Not possible to stop a sequence that is reprocessing
KPR#:1798
Sequence Import Mapping is missing LIMS ID columns
KPR#:1805
Sequence parameters: Changes to Fraction start location ignored
KPR#:1822
After upgrade, Sequence modified flag is set even if no changes are made before reprocessing
KPR#:1824
'Number Format error' in Sequence log file after reprocessing
KPR#:1830
Lampall off switches off lamps and pumps
KPR#:1601
In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1763

Keyword: SEQ , 1100 Control , 1200 Control

Lampall off switches off lamps and pumps
KPR#:1601

Keyword: Sampler Configuration

Flexible Cube G4227A does not work with HiP ALS G1367E
KPR#:17
Control of Tray illumination missing for G1329B & G4303A
KPR#:5
Parameter mismatch for custom-defined Well Plates
KPR#:6
AFC Cluster: Edit Wellplates Dialog does not display imported wellplates.
KPR#:29
Use Vial as Fraction collections
KPR#:36
Control of Tray illumination missing for new G1329A
KPR#:9

Keyword: Sampler Configuration , Sampler Status

Control of Tray illumination missing for new G1329A
KPR#:9

Keyword: Sampler Driver

Control of tray illumination missing for G1329A/B & G4303A in Japanese and Chinese ChemStation
KPR#:16
Larger injection volume with 900µl head may be incorrectly displayed after injection
KPR#:15

Keyword: Sampler Driver , Sampler Status

Larger injection volume with 900µl head may be incorrectly displayed after injection
KPR#:15

Keyword: Sampler Method

ICF A.01.04 - No method download, if method contains pretreatment/injector program steps.
KPR#:31
Dua Loop Sampler: ACQ method shows wrong loop with overlap injection
KPR#:33

Keyword: Sampler Status

Control of Tray illumination missing for new G1329A
KPR#:9
Larger injection volume with 900µl head may be incorrectly displayed after injection
KPR#:15

Keyword: Spectra Analysis

Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group
KPR#:1616

Keyword: Uninstall

B.04.01 - Cannot remove (de-install) an instrument once configured
KPR#:1172

Keyword: User Interface

Error Fetching CP Variable observed sometimes when starting the chemstation
KPR#:731
OpenLAB Control Panel does not prevent connecting to an instrument already in use
KPR#:1574
Slow performances observed while loading datafiles when a networked printer is not accessible
KPR#:1577
Additional information about the [ChemStation:Sequence][Save Sequence] privilege
KPR#:1583
PAL Sampling diagram always shows 'Vial Status: Normal' for every vial
KPR#:1644
7820A, 7890A missing sampling diagram when only a rear injector is installed
KPR#:1647
GC instrument diagram appears in offline ChemStation data analysis
KPR#:1653
Distributed ChemStation: some dropdown lists are displayed only after a certain delay
KPR#:1666
Graphic artifacts/software crashes caused by graphic settings
KPR#:1674
7890A, 7820A missing sampling diagram when only a rear injector is installed
KPR#:1682
Change Access Level... is not available from menu bar
KPR#:1695
490 Micro GC is not a valid option for a 7890A GC
KPR#:1698
The logged-on user is not displayed in lock dialog
KPR#:1740
Finish Queue Sequence Help is hidden behind dialog
KPR#:1745
Sampling diagram for 68xx Classic driver appears, but if selected and reselected, disappears; also when switching betw Meth&Run and DA
KPR#:1746
Run-time error ‘282’: No foreign application responded to a DDE initiate
KPR#:1764
Missing dialog items when using ChemStation AIC’s
KPR#:1769
Change user, does not update the Connected user field in OLCP when using CS AIC
KPR#:1773
Values under Overview Table are not aligned with the parameter heading
KPR#:1808
Fraction Collector - F5 and F* not working
KPR#:1816
Preferences set in offline overwrite online Preferences and vice versa
KPR#:1688
In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1763

Keyword: User Interface , Data Analysis

Preferences set in offline overwrite online Preferences and vice versa
KPR#:1688

Keyword: User Interface , SEQ , ACQ , ECM Integration/OpenLab Option

In Sequence Parameters dialog a missing backslash of remote data path needs to be corrected.
KPR#:1763

Keyword: Utilities

link to the base reference file IQTREF.XML on IQT Report not working
KPR#:1118
Cleanup on Shutdown and Data Cleanup not working with Data Store or ECM backend
KPR#:1770
FPD Checkout Macros no longer work since there is no "autoint.mac" with OL CDS ChemStation C.01.04
KPR#:1772
Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group
KPR#:1616

Keyword: Utilities , Spectra Analysis , MSD Analysis

Shortcut to ChemStation Real-Time Display not included in OpenLAB CDS ChemStation Edition program group
KPR#:1616

6890 Method printout does not include units for NPD 'Adjust offset' or 'Equilibration time', which should be pA and min, respectively.

n/a

n/a

With Intelligent Reporting, it is not possible to report the sequence log book for sequences which have been acquired with ChemStation revisions prior C.01.01.

Users who need to report the sequence log book for old sequences from B- or A- ChemStation can use the classic reporting which is still available in ChemStation C.01.01.

There is currently no fix planned.

During run a stop is requested to the Software.
Opening the User Interface where the system is shown the Initial pump parameters were not loaded.
It was still  A: 99.84%  B: 0.16% instead of A:100% and B:0%.
Loading the Default method still the gradient is wrong displayed in UI.

n/a

there's any fix for this issue.
The simptoms was very seldom and random.
Restarting the PC and the Modules will erase the wrong information displayed on the User Interface.

When the 6850 or 6890 Oven Cryo On is unchecked (turned off) the Cryo setpoints are not grayed out.

n/a

n/a

The columns that are missing include:

LC-3D and MSD:  Target Masses (number, range, list) and AutoBalance (blank or ‘OFF’)

CE: Voltage (number), StopTime (number), and User1-10 (1-48 or blank)

n/a

n/a

6890: Add\Advanced Tower Selection Syring Volume does not update until session is closed/reopened.

For any Add step, select Advanced. The volume determines which tower will be used if automatically select by volume is selected (default). The Syringe Volume of that injector is displayed read-only below it.
If you go to the Configuration and change the syringe size for any tower, then add a new Add step, save and return, this syringe Volume change is not detected or displayed. It is only refreshed by closing and reopening the online session of ChemStation.

Close and reopen the session to update the syringe volume.

n/a

When designing a new report template with Intelligent Reporting, it is inconvenient to access the data for the internal standard amounts. 
If the user drags and drops the report item “DAInternalStandardAmounts” on the report, text will be reported. This text contains a ';'-separated list of the ISTD values. If a name for a specific value is given, a name-values pair is reported like 'name1=value1; name2=value2'.
If only a number is given for the ISTD, a 'ISTD-" prefix is added to the specific number: 'ISTD-1=value1; ISTD-2=value2’.
So the field reports the name and the amount of each ISTD, separated by semicolon.

To report the amount of a specific ISTD, an expression needs to be set for the text field.
Example:  
       =choose(1,split(First(Sample_DAInternalStandardAmount),";"))  
reports the amount of the first ISTD in the list.

There is currently no design change planned

No Injection Calibration Blanks from Easy Sequence using an Easy SamplePrep program with 'Use for unknowns only' checked reserves resources, even though the Easy SamplePrep program does not run in this case.

Supply an excess of resources to allow the sequence to be submitted to the Queue.

n/a

When creating an Easy Sequence template and select the sequence location funcion, the software displays the normal windows function for selecting a directory / sub-directlry. This is wrong. The software should show the selection of sequence locations as specified in the sequence preferences.

n/a

n/a

If methods ISTD_EX.m or DEF_GC.M are loaded onto a configured 7890 offline session an error message (Exception in command "translateMethod$" occured).
These 2 methods are 6890 specific and should not be loaded onto a 7890.

n/a

Fixed in GC driver 4.01 [047].  

This driver was included in the following datasystem packages:
GC ChemStation B.04.03 SP1 [87] and OpenLab CDS C.01.02
GCMSD ChemStation E.02.02
OpenLab CDS EzChrom A.04.02

In the Easy Sequence Setup, a method is selected and then the vial numbers are entered. These vial numbers are passed to the data system to be validated.  

The validation occurs against the currently loaded method, not the method used in the template that will actually use the vials.

n/a

Fixed in Easy Sequence 2.4[002].

Calibration Blanks with injection run Sample Prep when 'Use for unknowns only' is checked

Use a different methods for blanks that has 'Use Sample Prep program' unchecked

n/a

Sample Custom Fields and Compound Custom Fields are missing for Extended Parameters.

n/a

n/a

Minimum Peak Width and Save Partial Signal not available in Signal Source

n/a

Fixed in driver revision 6.10.

If a GSV and/or MSV is configured on the GC but the hardware is not present, the GC status will report not ready but not display the reason for the not readiness.

No current fix.

n/a

When bracketing is used with Easy Sequence with Unique Folder Creation OFF, data file names can not be generated for the calibration runs. The potential exists to overwrite files when using Bracketing with Unique Folder Creation OFF with Easy Sequence.

When using Bracketing with Easy Sequence, use Unique Folder Creation ON from Preferences.

n/a

It may occur that PDF Summary Reports with 0 Byte file size are created for "complex" or long (around 1000pages) summary reports. This may also occur after rendering summary reports multiple times.

If such report are expected, it is recommended to created the report using a newly started Offline session.

n/a

If there is an ‘Add’ step in Easy SamplePrep program with just the ‘Solvent Wash’; even though the Back injector is to be used, it may not use the Back injector.

n/a

n/a

If a 6890 method is loaded onto a 7890 with identical hardware some of the common parameters are not loaded.
Typical parameters ignored are:
Front PTV:
Split ratio
Split flow
Total flow

Column 1 (Agilent 19091J-413:
Average velocity
Column 2 (same column but not part of common sample pathway):
Pressure
Nominal initial flow
Average velocity

Front detector (NPD):
Hydrogen flow state (6890 method was off, came in as on)
Makeup flow state (6890 method was off, came in as on)

BAck detector (FID):
Hydrogen flow state (6890 method was off, came in as on)

No current fix

n/a

If the Aux Detector 1 and Valve Box temp are checked in the ignore ready checkbox, they are still included in the readiness calculation.

n/a

Fixed in 78xx driver revision 4.02[23].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Resource layout on 7890A GC instrument dialog is not translated into Chinese and Japanese.

n/a

Fixed in revision A.02.03.

Easy SamplePrep Method printout is not translated.

n/a

Fixed in Revision A.02.03.

6890 with no ALS or tray. Configured to a HeadSpace.
Create a front valve method, a back manual method, and a HeadSpace (front) method.

Depending on the method loaded, load an .est and this fails with:
'---------------------------
Inconsistent Easy Sequence Setup
---------------------------
Sequence requires a back injector not present on the instrument.

---------------------------
OK   
---------------------------'

The message really does not advise the user of what should be done to correct this situation.

This is current ChemStation behavior.  The template created in Easy Sequence must use the currently loaded method.

n/a

Using the RC.NET Drivers to control the Autosampler Chiller the systems is injecting with the Autosampler Chiller turned off. This is a different behavior compared to the legacy Rapid Control drivers for EZChrom which forced an ON of the Autosampler Chiller.

n/a

n/a

Method Edit screen for AIB does not offer the 'Subtract from Signal: Column Compensation Curves' options.

n/a

Fixed in 78xx driver revision 4.02[24].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Method transfer (7890 to 7890) loads the values for positional detectors/inlets even when they do not match; e.g. FID to TCD.
Invalid flows will be entered into the method.

No current fix.

n/a

6890 with a G4515A BCR Mixer/Heater installed. Select Method Edit\Injector\Tray screen.

The labels for these items are misleading for the 6890.  Although the three items, reader, mixer, heater are a single unit, they are not all related to barcode reading. They are there for use with the Sample Prep Program.
The labels should not include the word 'barcode' for this reason in the title (Barcode heating and mixing) or label for Enable Heater (Enable barcode heater). Enable Mixer is already correct.

n/a

Fixed in 68xx driver revision 6.11[008].

Resources replenished on 7890A GC instrument dialog not translated

n/a

Fixed in revision A.02.03.

The software allows the user to enter invalid parameters for the draw and dispense speeds for the syringe.

Using an "Add" command it generates a "Command to XXX Tower failed: XXX Tower Prep Failure Code: 142: Autosampler setpoint error..."

The error message is limited and it takes effort to find the "invalid" parameter.

n/a

Fixed in A.03.01.

Open online session to a 6890 with dual ALS (Plasticman 6890A/7693).
DEF_GC.M is configured by default to front injector.
Set injection source to Dual and save as a new method, now loaded.

Select Easy Sequence Setup. No injection sources are displayed, (presumably because of the injection source selection of the previously loaded method had one injector.)

Load the Dual method. Still no injection sources.

The user must select 'Clear All' to refresh the screen in order to display the Front/Back injection source checkboxes after loading the dual injector method.

n/a

The Mix command needs some more detailed control. The mixer to is used to shake a vial (Mix 2500 rpm 1 sec, stop 1 sec , and change direction mix 2500 1 sec, repeat), this cannot be done with the current mix command.

n/a

Fixed in revision 2.3.

The displayed sampler error is the same for all sampler error scenarios. Error appears only in the Instrument Activity log. 

Error reads "6890 GC Error # 1 Injection Error: stop pressed or sampler error. (410)"

n/a

Fixed in driver revision 6.10.

Shutdown events, such as a thermal or pneumatic shutdown, displayed on the GC Keyboard are not reported to the software and therefore not displayed on the “Agilent GC Status” screen.

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

This driver is included with the following datasystems:
GC ChemStationB.04.03 DSP1 [52] and OpenLAB C.01.02
GCMSD ChemStation E.02.02 
OpenLab CDS EzChrom A.04.02

When the 6890 GC encounters a missing vial, the IALog displays Stop key pressed error #1. The error should read Missing Vial Error.

None

None

HeadSpace Method loaded in ChemStation.
The Injection Source is set to HeadSpace Sampler

Easy Sequence Setup
Sample Information
Starting Vial Location

Any number entered into this location will error with the following error message:
The vial position could not be validated against the current configuration

n/a

Fixed in Easy Sequence 2.4[012].

When a barcode mismatch occurs with overlapped injections (option of do not inject on barcode mismatch), the mismatched vial is taken to the turret and chemstation stalls with the sequence running and waiting.  An abort is required to recover from this error.

n/a

Fixed in 78xx driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

The signal 2 data cannot be saved independantly as signal 1 check box cannot be unchecked.

If only one signal needs to be saved, you must assign it as signal 1.

Fixed in 68xx driver revision 6.11[008].

Method with a single add step of 1000 uL. Syringe size is 10 uL. Vials are moved to turret and then error message displays: method not running.

This is a mismatch in # injections/volume/syringe size/solvent allowed by firmware.

n/a

n/a

Create a method which has the "Use Sample Prep Program" checkbox enabled. Use this method to create a method which does not have the "Use Sample Prep Program" checkbox enabled. Load the method which does not have the checkbox enabled. Error message displays: Configuration mismatch: Default parameters loaded for 'Agilent 7890'.

n/a

Fixed in 3.1[21]. This revision will only fix with Openlab Chemstation C.01.03.

If the ALS faults during a run, no pop up error messages appear on the Chemstation screen. A message will be entered in the instrument log book and on the GC display.

None.

n/a

When using the multimode injection port, all parameters relating to cryo are available whether cryo on is checked or unchecked.

n/a

Fixed in 78xx driver revision 4.02[23].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

The Instrument diagram of the GC instrumentation indicates a different column configuration than is set in the method.  The GC keyboard will reflect the new changes, only the software instrument diagram is affected.

Beginning with B.04.03 DSP1 [54], after the configuration change is made to the columns, the workaround is to save the method and then load it.  This will update the displayed column configuration.  

Another workaround is to shut down the ChemStation software and restart to reflect the new configuration changes.  

These workarounds may not work for all configurations.

Classic 68xx driver works correctly.

n/a

Even with the 7693A tray disabled on the GC Config display, the config display when using method editing shows the tray as enabled. 
Enabling or disabling the 7693 Tray does not evoke method resolution.

n/a

Fixed in Revision 6.02.

It is possible to the software edit parameters screen and change the oven hold time or oven temp and select OK.  The GC does not accept the updates.  The method in the software is changed to the new values; the GC ignores all.

n/a

n/a

Edit instrument parameters; columns

Applies to GC’s: 7890A, 6890N, 6850A

The window displayed is incomplete; it shows the column type and flow/pressure parameters, but does not give the length, ID or film thickness.  These are critical parameters, and should be displayed just as they were in the previous ChemStation revisions.  To find these parameters, the user now has to look on the configuration window.

n/a

Fixed in 68xx driver revision 6.11[008].

The 7890 pressure units are set to kPa from the GC display. If an auto configuration is performed from EZChrom the pressure units are reset to psi.
This error occurs in EZChrom only.

Change the pressure units from EZChrom and download the configuation to the GC.

Fixed in 78xx driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Create an Easy Sequence Template for a G1888/6890. There is no error checking for Injection volume for this injection source in either the Setup or Sample List. All values are accepted, including negative numbers.
There is no place to setup an 'injection volume' for a HeadSpace. There is only a time and pressure.

n/a

n/a

Starting Vial Location and Number of Samples do not do any range checking against any method or configuration.

n/a

Fixed in revision 2.3

GC is ready; Injection source = manual

It is not possible to walk up with a sample and manually inject into the GC.  The run can not be started from the GC Keyboard start button.

The user must first start the run from the Chemstation menu RunControl > Run Method and then press start at the GC.

Fixed in driver revision 6.10.

Easy Sequence Setup: Entry of text in the Sample Name combo box does not check for and advise that a counter token is needed if the user also uses the token 'Sample Name' for the Data File Name.

The user will find out when sending to the queue 'Error: Sample Name xxxx occurs more than once.'

n/a

n/a

Lamps and cells of G1314F show incorrect dates in the RFID tags

n/a

Fixed with the driver version A.02.06

7890/7693: Create methods for front, back, and dual ALS injection sources.
Easy Seqeunce Setup does not refresh to show the correct injection location of the loaded method until user loads the corresponding method in ChemStation.

Even loading a different method, the previous injection source is kept.

If the injection source has been changed, use the "Clear All" button and reload the method.

n/a

There is no error checking within Easy Sequence Setup to determine if the vial range of the loaded method's injection source is accurate.

The method can be saved and submitted to the queue.  It fails at this time with:

'---------------------------
Error
---------------------------
Invalid location found in FRONT sequence, line 1
There may be others
---------------------------
OK   
---------------------------'

This defect occurs because there is a difference between the loaded method's injection source and the method that is selected in the Easy Sequence Template.

Load the method in ChemStation from Method > Load Method menu that will be used to create the Easy Sequence Setup Template.

n/a

Run a sequence with 11 runs and the 11th vial is missing.  The sequence aborts and SSIZip file was not uploaded to ECM as the 11th vial was missing.

The ignore missing vial option is not present in GC.

n/a

n/a

Send a sequence to the Queue and while it is running, edit it. This modified/changed sequence pauses the Queue, but the first blue button is still in a 'Pause||' state. Click the button and change it to Resume, but it does not do anything as it is waiting for the current sequence to be saved before starting the next sequence.

In this case, because the sequence has been modified, the ChemStation is not accepting sequences. If you click pause || button, you pause the queue and it does not do any thing. The message on the active queue is red and the message says the sequence has been modified.

Save the sequence that has been modified.  Once the sequence has been saved, the queue will resume running the next sequence.

n/a

Load an Easy Sequence.es for a valve or HeadSpace Injection Source and the Sample Name cell in the Sample List shows a Read barcode button.

n/a

n/a

In the 6890, the legend for the Instrument Setup graph says Column 2, irrespective of which column is highlighted.  The graph is correct, it is just the legend that is wrong.

n/a

n/a

The 6890 has an split-splitless front inlet and PCM rear inlet.  The Instrument Setup’s Inlet tab shows that the rear inlet is a PCM and that it can be controlled.  However, the column tab shows no ability to control the PCM rear inlet and it is called an Unknown Inlet.  This is incorrect and inconsistent behavior.  PCM is a legitimate inlet whose pressure can be controlled.

n/a

Fixed in 68xx driver revision 6.11[008].

HeadSpace software will not run a sequence without a vial location.  Therefore, the Easy Sequence Setup\Calibration\Simple Calibration options should only allow Blanks with Injection and not allow blanks without injection.

n/a

n/a

Create a setup with a blank with injection and a blank with no injection.
Save and load to Easy Sequence. The Injection volume for the Blank with no injection is entered as 0. Native sequence table also shows this as zero.
This is not consistent with the volume for the blank with injection

n/a

Fixed in revision 2.2

System configuration:
1 DAD
1 UIB II
2 AFCs -> 1 AFC Cluster
Analog out of DAD connected to Analog In of UIB II
Simulated signal of DAD was used

Method settings for modules (expect threshold for UIB II signal): see attached method

1. Created a data file with the simulated signal recorded by the UIB II
2. Loaded data file into Fraction Preview
3. Used Fraction Preview to collect peakbased fractions with threshold > 0.12 V
4. The value 0.12 V is written into the table on the left side without conversion (the table shows mV as unit)

Using this method will cause that the AFC will fractioning all the time.

Cause:
The firmware interface expects the threshold in mV but the driver writes 0.12 (V) to the AFC
This causes that the AFC is fractioning all the time.

n/a

Fixed in UIB II signal is now delivered as mV signal such like in the UIB I

I worked with one AFC.
Configured 2 wps +10 vials and 15 vial tray for recovery.

Started multiple runs. 
For each run a new Recovery location was used.
Then removed the recovery tray and entered it again.

Next run started with first recovery location --> this was already used.

If you want to reset the Funnel Trays only, use "Reset Funnel Tray Volume"

If you want to reset Wellplates and vials (all except funnels), use "Reset Fraction Volume"

Issue fixed with the LC and CE driver revision A.02.07

The setting is selected by opening the Tray/Overlap tab in Method Editor.  

The Instrument Status must be opened to view the dialog box.

Pause is the default setting for ChemStation and MassHunter.
Skip is the default setting for EZChrom.

n/a

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

6890A RC.NET driver with ALS. 

If an ALS error occurs such as a Vial not found event, there is no dialog box option presented to Retry/Abort.  The sequence simply aborts.

n/a

n/a

Create a Setup with Calibration. Return to Sample tab and load the same or a different method with the same injection location. Return to Calibration tab and all has been cleared. Reloading a method does not clear entries made on the Samples tab.

n/a

n/a

Start a 3 line headspace sequence from the queue, but remove the FIRST vial in the sequence. Queue does not update correctly, showing the first vial as running, though the HeadSpace has moved on to vial 2.

n/a

n/a

HeadSpace aborts, but ChemStation does not. Select the Abort Run button from the Waiting for ready dialog and ChemStation aborts the sequence.
Queue History shows this run as 'Complete' instead of 'Aborted'.

n/a

n/a

The Use Inject the volume from the Method is not enabled.

n/a

Fixed in 78xx driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

There is no advisory about the invalid vial locations until the sequence has been added to the queue.

n/a

Fixed in revision 2.3

Sequence submitted to the queue but will not start and cannot be deleted.

As a workaround, delete the following file:  SequenceQueue.que from the C:\Chem32\4\TEMP directory.

Fixed in revision 2.4.

Create a sequence using a method specifying sample overlap. If a non-initial vial is not found, the currently running sample will abort, the sequence will abort, and there will be only an error displayed in the logbook and GC Status.

68xx RC.NET

n/a

n/a

The Easy Sequence Setup dialog should show Injection volume units, which in ChemStation always seem to be uL. 

When the user uses EasySequence with a Valved injection, the volume, which for valves is mL, must be multiplied by 1000 to get a value that will be accepted.

n/a

n/a

Enter a long Sample Name in Easy Sequence Setup and add a counter.
Save and load to Easy Sequence. Fill Samples. Not until then is the user warned (with a red X) in the Sample list that there is a 40 character limit.
It is possible to save this but it will not be possible to add to the Queue.

n/a

Fixed in Easy Sequence 2.4[014].

Chiller/Heater:  On/Off should only appear in the method printout if the there is a chiller tray installed.

n/a

Fixed in driver revision 6.10.

A small box should be displayed in lower right corner in graphical plot field.

n/a

Fixed in 78xx driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Select Easy Sequence Setup.  Enter a number greater than 1 in the Inj/vial cell on the right side and then tab. All labels and menu items disappear.

Restart the session.

n/a

Run a single vial using Run Method.

Send sequence to queue vials 2-4. When the run method completes and the sequence loads and then the first vial in the sequence starts, Vial status shows the first line (vial 2) as immediately 'completed'.

The system stalls at Sequence running.  The GC is in prerun state and the system cannot start another run until it is shutdown and restarted.

n/a

n/a

There were no barcode options in the GC Parameters for the 68xx RC.NET driver with a 7683B ALS with a barcode reader.

Turn the barcode on from the GC.

Fixed in driver revision 6.10.

Any changes done on Easy Sequence are not included in the audit trail; there is no separate audit log present for Easy Sequence.

n/a

n/a

Run an Easy Sequence using a HeadSpace injection source. When a Vial not Found event happens, the final Status for this run, which did not start a run, is reported as 'Completed'. The status being reported by the HS device is 'Run Aborted'.

n/a

n/a

Easy Sequence 2.01.41 on Chemstation B.04.03 DSP1 will not accept plate designations of PAL injection source in the Setup location combo box. (P1A1)
The user should be able to choose the location designation.

n/a

Resolved in revision 2.4 [12].

68xx RC.net

Quickly setup a method and started a run.  Error: Code #370 occurred in module #1 happened because there is no signal saved.  This is not obvious.

n/a

This issue no longer occurs in driver revision 6.10.

Configure 6850 RC.NET or 6890N RC.NET GC. 

Open an online session, initial or any subsequent try. This results in a benign pop-up error:  'FetchCPVar cannot talk to application'.

Go to view menu and turn off the sampling and instrument diagrams.  This will keep hpgcui00.exe from starting up.

Fixed in driver revision 6.02.
Driver included in OpenLab C.01.01.

Bar Code support was not available in B.04.02 for 68xx RC.NET – only heating and mixing function was supported.

Bar Code support was added in B.04.02 SP1 for 68xx RC.NET and is implemented as follows:

Vial -> BCR -> vial back to tray -> injector.   
Note:  the gripper remains over the vial until it is picked up to move to the turret 

Making an intermediate stop at the tray location added from 9 to 11 seconds with the newer circular tray, and 8.2 to 9.3 seconds with the rectangular tray.

The 68xx classic driver works as follows:

Vial -> BCR -> injector

Fixed in driver revision 6.10.

In B.04.02 [96] it is not possible to start the 6890 RC.NET from the front panel Start key.  Software configuration is Injection source = manual.  6890 is READY, press start and get error message "ERROR Start Key disabled".

One workaround is for the user to start the run from the "run control" then "run Method" in the Chemstation software and then press start at the GC. 

Second workaround is for the user to switch to the "Classic" driver.

Fixed in driver revision 6.10.

1. Method and Run control screen> easy sequence settings tab > calibration tab
2. Select "simple calibration" for calibration mode, add Blank to the sequence. click print button to print preview easy sequence settings. 

Print preview screen does not appear.

n/a

Fixed in Easy Sequence 2.4[30].

CIS4 inlet is not recognized with 6890 GC RC.NET

Currently, only the 68xx Classic driver supports the CIS4 inlet.

n/a

When the 7890A goes into hydrogen safety shutdown the ChemStation shows "Front inlet flow shutdown" and other messages, but not  "Hydrogen Safety Shutdown".

The chemstation does not report the hydrogen shutdown but it does list the other causes. In addition, the heated zones can be turned on from the chemstation. Since a hydrogen shutdown should require operator intervention AT THE GC remote control from the (any) chemstation should be disabled.

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

The 4.01 driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

It is not possible to edit when to save the start and stop time for GC signals.  On the signals screen, need the ability to collect partial data for specified times.

n/a

Fixed in driver revision 6.10 [27].

Adjust offset of the NPD bead is not available from the ChemStation software

Adjust offset of the NPD bead must be done via the GC Keyboard.

n/a

All setpoints are off for the NPD, but the Instrument Actuals continue to show GC Not Ready and lists all the temps, utility gas flow, and H2 flows for the  detector as not ready and temp 'waiting'.

This should not be seen as Not Ready.

n/a

n/a

Select to add an Easy Sample Prep program, select an Add step. Enter any injection volume and select the Advanced>> button to open the dialog.
Syringe size is always noted as 10 uL for both front and back syringes. It is not possible to refresh this from the checkbox tower selection. Configuration and method edit show this correctly. 

This did NOT happen for a 6890N, 6890 Plus, or 7890A.

If you change the syringe size, to get the new size reflected in Easy SamplePrep program editor, restart the instrument session.

Fixed in driver revision 6.10.

With the Keyboard lock set to on, it is possible to make changes to the GC set points at the GC keyboard, even during a run.

n/a

Fixed in 68xx Driver version 6.02 [11].

Purged Packed Inlet includes parameters:
'Pressure  On  20.261 psi'
'Total Flow, On, 5.4077 mL/min'
'Septum Purge Flow On -0.0089673 mL/min'

Pressure, Total Flow, and Septum Purge Flow are parameters that are  not available for this GC.

n/a

Fixed in driver revision 4.01.

This driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

Start a 3 line sequence using a method where the Sequence Actions, System Not Ready @0.00 min is set to Continue.

As soon as the first vial starts to process, the GC goes to a Not Ready state. First sample starts the GC, as expected, all subsequent runs are continued, but the GC never starts for the rest of the sequence. 

Seq logbook shows 'Data not available'.

The 68xx will not start a run while being controlled by Chemstation, but will start a run if it is running stand alone.

n/a

Fixed in driver revision 6.10.

n/a

Pushing the stop key at the GC keyboard will stop the current run and generate a report but does not continue to the next line in the sequence.  

This occurs on ChemStation ver.
- B.04.01 SP1
- B.04.02
- B.04.02 SP1
- B.04.03

n/a

If the 7890 gets into an error status (such as flame off) this is NOT reported within the 7890 status window 

The flame failed to ignite at the FID but the status window ONLY 
displays that the GC is Not Ready.

n/a

Fixed in 78xx driver revision 4.02[009].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

The NPD Offset adjust to adjust the target current is not available.

n/a

n/a

On the column configuration dialog (Instrument -> Agilent 7820A Configuration -> Configuration tab -> column tab), 6 columns can be configured, but the 7820 hardware allows only 4 columns.

Configure only 4 columns since that is what is allowed.

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

Run online 7820 GC with 7683/7693 ALS.  Select View -->Sampling Diagram, Sampling Diagram is displayed.
Click [switch screen layout], "Agilent 7820ATray" diagram is displayed.
There are two "Sampling Diagram" in Method & Run Control view.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

The fast plunger speed is only available when using multiple PTV Solvent Vent injections.  Most users of multiple PTV Solvent Vent injections need to use Slow or Variable plunger speed, not Fast.

n/a

Fixed in driver revision 6.10.

The 6890 RC.NET injects before it is ready only if the instrument has been sitting idle in between runs.  For example, the GC becoming Not Ready because a new method was downloaded with new thermal setpoints during the sequence.  (The sequence didn’t use the same method in every line.) 

This defect occurs while in a sequence.   

This defect does not occur if running isothermal or for systems that run the next sample soon after the last run was completed.

This defect only occurs in 68xx RC.NET Driver systems only.

n/a

Fixed in GC driver revision 6.10 [027].

In the 7820 GC Configuration,
Any inlets are labelled the following way:

SSZ Inlet
PPZ Inlet

n/a

Fixed in 78XX driver revision 4.02.

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

From Control panel\Regional settings: change the decimal separator from a period to a comma.

It is not possible to open a 6890/6850 ChemStation.

1.  Backup data, methods, sequences, column databases (found in C:\Chem32\DRIVERS), etc 

Record GC IP addresses

2.  Delete IQ1.CFG located under the Chem32\1 directory for example

3.  Uninstall Chemstation

4.  Reinstall Chemstation

Period is required in Regional Settings.

Start up Chemstation, but no instrument or sampling diagrams are shown.  
FetchCPVar Cannot Talk to Application Error occurs.

Systems use 7683 ALS.

n/a

Fixed in revision B.04.03 DSP1.

On the signals screen, need the ability to collect partial data for specified times.

n/a

Fixed in driver revision 4.01 [31].
This driver version is included with the following data systems:
GC ChemStation B.04.03 DSP1 [54]
GCMSD ChemStation E.02.02
OpenLab CDS EzChrom A.04.02

The ability to do digital switching of detector signals in the Runtime events table is needed.

It is only possible to do analog switching.

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

Driver version 4.01 is included with the following data systems:
GC ChemStation B.04.03 DSP1 [52]
GCMSD ChemStation E.02.02
OpenLab CDS EzChrom A.04.02

Column 2 inlet configuration will never be correct if column 2 is connected to anything other than inlet 2.

n/a

Fixed in 68xx driver revision 6.10[044].

The 'return all' command of Sample Prep was not performed.

Workaround is to use the "Move" command to return vials instead of the "Return all" command.

This is fixed in software driver 6.10 [028].

Connect to 6890N GC.

Within seconds of successfully opening an online session, logbook logs the following simultaneously with the loading of the method.

'Logbook      Welcome to ChemStation                         12:17:12 06/28/10
   0 1da6 4c28cb1f    0
6890       1 Timed out waiting for method download to fin>  12:17:35 06/28/10
   0 1da6 4c28cb1f    0
6890       1 ish.                                           12:17:35 06/28/10
7da 41e0 4c28cb1f    0
Method       Loading Method LCV_GCCONTROL.M                 12:17:35 06/28/10'

n/a

Fixed in GC Driver revision 6.10 [027].

The "Method modified after loading" flag occurs after lauching the sequence.

Started the sequence from the ChemStation software.  The method modification status indicates that the method has changed when it was not changed and the report will indicate 'modified after loading'.

The GC had a calibrated capillary column that was changed to a packed column.  When using this method that now has a packed column, the GC reports an error in the length parameter, and that is causing the method download not to reset the 'modified after loading' flag.

There is a workaround: bring Method into MethodEdit UI, and "reconfigure" column (Packed to Packed would be OK) to get new structure.

Fixed in GC Driver revision 6.10 [027].

Note, this fix will only apply to new methods, not to current methods.

7693A is mounted on a 6890 PLUS using B.04.03 chemstation software, the driver being used is the RC.NET. Every time a sequence is started it aborts with the error "set point out of range".  This usually means the 6890 is configured as "classic" with a 7693 (not supported) but in this case the driver is RC.NET. 6890 firmware is correct (A.03.08) and all of the ALS firmware is the latest revision.

Build a new method with no pre or post washes or sample washes or pumps, and only do a 1ul injection. The ALS ran an injection with no errors.
Methods without post washes run correctly, no errors.

n/a

The 7820A configuration displays 8 valve positions. The 7820A GC only supports 2 valve positions.

n/a

Fixed in 78xx driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

When a run is started by a user press of the GC's Start button or activation of the remote start input without being prepared by the data system by a call to PerformInjection(), PerformPretreatInjection(), or StartRun(), the run log contents reported at the end of the run contain the contents reported on the previous run followed by any events in the run log for the new run.

n/a

Fixed in 68xx driver revision 6.11[003].

It is not possible to add new columns to the GC column catalog (database) using the RC.NET driver.  It is possible to add columns to the same column database using the Classic driver.  User switched back to classic on same system and could add columns without error.

The following error is shown:

The Catalog File cannot be opened.  If needed, you may obtain an appropriate replacement file from Agilent.
C:\Chem32\CORE\...\DRIVERS\catalog.mdb

The RC.NET driver is prevented from opening the db because you can’t have two column entries with the same model number!

Start with a new, “stock” db column catalog file from another system.

The column model number should be unique. The newer RC.NET drivers enforce this behavior.

Running ChemStation B.04.02.96. Start a sequence with overlapped injection set to immediately after injection. While the sample is being delivered to the turret, the Park button is pressed on the 7693A Tray. After delivering the vial, the tray is put in the Park position and the Injector completes the injection. At this point the ChemStation is unresponsive. (For example, when the ChemStation is in this state, any report printed to the screen can not be closed.)  

The ChemStation responds after the Park button is pushed and vial is returned.

The ChemStation responds after the Park button is pushed and vial is returned.

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

When running a sequence where consecutive runs use the same method using the ALS on a data system containing 6890 driver version 6.10.027 or earlier, the data system may proceed to start a new run before the GC has equilibrated after the conclusion of the previous run.  This is more likely if the method contains a post run period of sufficient length that the GC equilibrates to the post-run conditions and the data system has completed data analysis well before the end of the post-run period.

This could result in a (retention time) RT shift.

n/a

Patch available for RC.NET GC driver revision 6.10 [027] for B.04.03 DSP1 [54].

Fixed beginning in: B.04.03 SP1 [87] and OpenLAB C.01.03 [37].

Method download fails, sequence aborts after start; no injection made

Error reported in logbook:
Attempt to download method to GC failed.

The Data System will not allow the run to continue when the method download has failed.

n/a

This fix is in the 68xx driver version 6.10.032 and 6.11.001.

After successfully running a sequence with a back method, another back method is loaded. The back injector is not present in the edit method screen.

Change a parameter at the GC keyboard and click "upload from instrument" in the edit method screen. The back injector will show in the edit method screen.

n/a

Load a method which was developed for both detectors and has the front detector signal chosen under signals tab.
Load this method on a GC with no front detector - method resolution. 

Changes made to the detector signal tab are not detected, tab remains yellow (invalid).

Click on a different tab and modify the value of any field to a valid value or click on the configuration tab and then click away. Change the signals tab to a valid value or turn it off to resolve the method.

n/a

RTL: New calculated pressure doesn’t update column 2 - 6 on current 7890A methods.

Only Column 1 is updated

n/a

Fixed in driver revision 4.02[034].

This driver is included with the following datasystems:
GC OpenLab CDS C.01.01
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.04

RTL is not supported on a 7820A GC System.  However, the RTL menus are shown in the 7820A software user interface menus in GC driver versions prior to 4.01.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

During a run, the GC method parameters are opened via the instrument diagram icon.  Select OK after looking at the oven parameter to close the screen.  The sequence or single run will just stop and the method is dirty.  See Log File for error message.

Log File:
  67 41e2 4e69f8b3    0
Method       Method started                                 07:29:55 09/09/11
  67 41e2 4e69f8b4    0
Method       Instrument running sample Vial 1 (front)       07:29:56 09/09/11
  67 41e2 4e69f8b4    0
Method       Instrument running sample Vial 2 (back)        07:29:56 09/09/11
   0 1da5 4e69f91a    0
6890       1 Attempt to download method to GC failed.       07:31:38 09/09/11
  67 41e2 4e69f91a    0
Method       Instrument Error - Method/Sequence stopped     07:31:38 09/09/11
  67 41e2 4e69f91a    0
Method       Method aborted                                 07:31:38 09/09/11

Click the Cancel button rather than the OK button if the intent was to check the values of some of the instrument setpoints.  This would not interfere with any run which is in progress.

Fixed in 68xx driver revision 6.11[008].

Once it detected a vial not found, everything would abort, including samples that were in process (that have already been injected and are being analyzed).  

The new behavior, is that the vial that is currently being processed will be finished.  Everything else will abort, if the abort option is selected.

n/a

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

Sequence terminates with an error if user attempts to edit a parameter such as inlet temp while sequence is running. Logbook reports: Instrument Error - Method/Sequence stopped.

n/a

Fixed in 68XX driver revision 6.11.

Column compensation (comp) cannot be started from the Data System with 68xx RC.NET

Column compenstation must be started via the GC keyboard.

n/a

The 7820A does not support the septum purge and it should be inactive.  In driver versions before 4.01 septum purge was active and should not have been.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

Method download fails, sequence aborts after start when trying to run a 6890 with a packed column.  
  
Error reported in logbook:
Attempt to download method to GC failed.

The Data System will not allow the run to continue when the method download has failed.

This can be run by setting the column as a capillary column but that changes the chromatography.

Fixed in driver revision 6.10[032] and 6.11[001].

The thermal inlet shutdown is not reported in the software “Agilent GC Status” screen.  

Only the first event, which is 'not ready', is reported to the Agilent GC Status screen.  The second event, which is the shutdown, is not displayed.

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

Within the chemstation software, there is no display for the BCR heater actual or tray temperature actual.  The setpoint is displayed and the instrument can be configured for that temperature to affect readiness.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

The GC does not wait for the inlet pressure to increase to and stabilize at the pulsed pressure before injection and data acquisition. The GC starts and injects sample at the same time, then starts data acquisition and increase of inlet pressure to pulsed pressure.

If the 6890 is operated from the GC keyboard, the GC has the expected result.

Fixed in 68xx driver revision 6.11[007].

Upon upgrading from B.01.03 to B.04.02 it is no longer possible to add new columns to the GC column catalog (database).

The following error is shown:

The Catalog File cannot be opened.  If needed, you may obtain an appropriate replacement file from Agilent.
C:\Chem32\CORE\...\DRIVERS\catalog.mdb

The problem is that there are several columns that have the same manufacturer and model number. Our new database software doesn’t handle this.

The newer database software (in B.04.02 for example) no longer allows duplicates of manufacturer + model number. i.e., there can only be one HP, HP-5 in the database.  Note: the new software will inform the user that the model number “xxx” is already in use and request that a different value be chosen. (The user is returned to the original entry screen with all the info filled in.) 

Temporary Fix:

Before upgrading, fix the problem with the column database duplicates while running B.01.03 for example.  Review the column catalogs and make sure there are no duplicates and fix any that exist before the upgrade.

This is fixed in GC Driver version 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

After a stop, if there is a vial in the gripper it is not returned to its original location, it is kept in the gripper until the start of a new run. In the interim, if a new vial is placed in the open location, during the next run the system runs into an error because the gripper wants to return the vial to its original location which is now occupied.

n/a

n/a

Saved a method.  Open the GC edit parameters to review a setpoint and  made no changes or changed the view.  Selected OK and the method modification flag indicates a change was made.  No changes were made.

This does not occur with the Classic Driver.

n/a

Fixed in 68xx driver revision 6.11[007].

Load a method from a 6890 GC with a fast oven on a 6890 GC with different hardware and a normal oven. Method resolution occurs. The oven temperature program from the fast oven GC has not been loaded on the normal oven GC.

n/a

Fixed in 68xx driver revision 6.11[002].

The column specified as being used is missing information: description, Manufacturer and Model Number.

n/a

Fixed in 68xx driver revision 6.11[005].

1. First Connection to an online GC and save the method OR connect to an instrument and save the method, open method editor, click on ‘Upload from instrument’. Click ‘Ok’.
3. Click ‘Edit entire Method’, go on clicking ‘Ok’ without making any change.
4. Method is dirty at the end.

This only occurs on 6850 GCs with G4513A injectors.

Save the method as a new name after initial connection or subsequent method upload.

Fixed in 68xx driver revision 6.11[008].

Freeze Signal Value and Resume Signal Value missing from runtime events

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

The override column max temp checkbox in the oven parameter screen is automaticaly checked by default in versions of the driver prior to 5.01.  In driver version 5.01, it will not be checked and the box will by highlighted in yellow if the column maximum temperature exceeds the value that is recommended for the column that is installed.  

To make the box not yellow, either check the "override column max temp" checkbox, or enter a value that is lower than the recommended maximum temperature for the installed column.

n/a

Change of Behavior in Driver Version 5.01

This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

When a thermal aux zone is configured as a Cryo Trap, the cooling of the trap is accomplished via a run time event entitled Cryo trap cooling with an ON an OFF state.

n/a

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

6890N GC with COC inlet connected to FID. The COC inlet pressure setpoint reflects the correct pressure set for the column, however the instrument actual value (blue text) in the setup method screen is displayed as 0.0.

Enable setup actuals (inlet) in the setup method screen, the inlet pressure is properly displayed.

Fixed in 68xx driver revision 6.11[018].

The ECD anode purge flow setpoint reflects the correct value, however the instrument actual value (blue text) in the setup method screen is displayed as 0.0.

Enable setup actuals in the setup method screen, the actual anode purge flow displayed properly.

Fixed in 68xx driver revision 6.11[018].

6890 configured with the classic driver. Selected valve as the injection source. Sampling diagram shows a tray when none is present. 

When injection source is set for Injector, diagram shows the front and back 7683 injectors, each with a three vial turret.

n/a

This functionality is available in the .NET driver, improvements to the classic driver will not be addressed.

Edit GC Configuration, unchecked the Keyboard Lock checkbox to unlock the GC Keypad.  Save the method in the software, and then make a change on the GC. The change will upload to the software. Any subsequent changes from the keyboard are not allowed. Open Configuration screen: Keyboard Lock checkbox is rechecked. Only one change can be made from the GC before the keyboard locks. 

This occurs on Windows 7 and Windows Vista PCs.

n/a

Fixed in 68xx driver revision 6.11[10].

Create a resource layout. Select menu item Reset Resources... From the list, select one or several resources and OK. The logbook always logs 'User reset all resources' no matter how many resources are actually reset.

n/a

n/a

The tray "Park" status overrides the start of a sequence.

n/a

The G4514A arm from the tray must be UN-PARKED in order for a sequence to proceed. User must press Park button to UN-PARK arm.

It is not clear that the check box for the Control mode for column pressure/flow is linked to the inlet pressure.  When the control mode check box in turned off in the column screen, the inlet pressure/flow is also turned off.  This is not obvious to most users that this happens.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

Extended Parameters for both the native sequence Parameters and for Easy Sequence Setup does not disable the Bar Code Reader section when no such hardware exists.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

For the split/splitless inlet, it is possible to run the septum purge in either standard mode or "switched" mode. In the switched mode, the septum purge is turned off during the injection cycle so that the only flow out of the inlet is through the column. The MMI would benefit from having this mode as well, particularly for splitless and solvent vent modes. In both modes on the MMI, the septum purge does not remain off until the inlet switches back to the purge state.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

When using a 7890A GC with Split Splitless inlet to perform backflush the Inlet Setpoint and Actual Pressure assume negative values on the GC and Chemstation display during backflush. This occurs with a splitter (>2 columns) or with a purged union (Primary column plus restrictor). The columns must be running in "Flow" mode. 

A similar symptom is the inlet pressure gets set to "0.00" PSI during backflush rather than the wizard recommended value of "1.0" PSI.

The workaround is to set the columns to "pressure" mode then back to flow and re-save the method.

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

It is difficult to set up backflush parameters by using the backflush method editor.  After applying the settings, these are not correctly filled in the CFT and oven fields. After repeating the procedure (sometimes more than twice) it will be correct.

n/a

Fixed in driver revision 3.01[38]

This driver is included in the following datasystem packages:
GC ChemStation B.04.02 SP1 [208]
Ezchrom Elite 332 SP2 
GCMSD ChemStation E.02.02

Started a run and observed that the inlet's temperature increased.

Sometimes the SS inlet’s temperature is increasing at the start of a run. Looking at the xml contents of the methods, there was an initial hold time of 0.05 min and a ramp associated with that inlet, even though this ramp did not show on either the GC’s front panel or in the chemstation’s method editor.

The behavior observed was due to using a method originally developed for an MMI on a SS Inlet in that same location. Especially given that an initial hold time of 0.05 min, a typical time at which MMI operation would be to begin ramping its temperature.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

7890A Runtime Events allow entries controlling valves which are not configured.

The 7890A display doesn't show information about the Valve status (upon pressing Valve#) since the 7890A is not aware of the valve presence.

Not Applicable

Not Applicable

The Column compensation menu is available during the sequence and if selected will stop the sequence.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

User interface needs Constant Flow, Constant Pressure, Ramped Pressure, and Constant Flow for the Control Mode selections.

n/a

Fixed in driver revision 4.01.

This driver was included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
GCMSD ChemStation E.02.02
OpenLab CDS EzChrom A.04.02

Setup 7693 injector and Tray. Put Tray in Park and then tried to start a run. The ChemStation showed that the GC went offline momentariily. The Event Log showed the following events :

Disconnecting because a System.Web.Services.Protocols.SoapException was caught when sending a command; 29: GC refused to do an injection
The connection state of the GC at 130.30.245.60 is now Offline
Attempting to connect to 130.30.245.60
In DataChannel[1].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000
In DataChannel[2].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000
In DataChannel[3].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000
In DataChannel[3].SetRunStartTime, nTime (321.148156 seconds) should be >= time sent last time 391.300000
The connection state of the GC at IP address is now Online
Connected to 7890 at 130.30.245.60, using license key 

Cannot start runs until GC and injector are idle.

n/a

Fixed in driver revision 4.01.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

Inlet pressure shutdown advisories indicating a problem with the instrument not shown in software status user interface.

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

This driver is included with the following datasystems:
GC ChemStation B.04.03 DSP1 [52] and OpenLab CDS C.01.02
GCMSD ChemStation E.02.02
OpenLab CDS EzChrom A.04.02

In configuration we  now offer the option to configure how the keypad lock will behave.

n/a

The driver with this new behavior is included in:

A.01.05 OpenLAB CDS
B.07.00 MassHunter

In previous versions of software, only the temperature of the detectors was shown in instrument status.  In driver version 5.01, we show all GC detector status in instrument status.

n/a

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

7890A has the round 100 position tray but the 7693A tray is shown instead.

n/a

Fixed in driver revision 4.02[035].

This driver is included with the following datasystems:
GC OpenLab CDS C.01.01
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.04

If the colum is configured from one inlet to other (in case for a non-purged CFT or other applications) it's not possible to define the pressure of the outlet.  It's possble to set it from the GC keyboard.

n/a

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

The GC status and instrument actuals list the signal value as 0.0 but does not provide feedback if the flame is out.

n/a

Fixed in 78xx driver revision 4.02[001]

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

7890A has a uECD detector with flows configured.
With the following method settings...
    Makeup Flow(N2)               :  30 mL/min
    Constant Column + Makeup : 31 mL/min

... the method printout reads:
    Makeup Flow(N2)               :  31 mL/min
    Constant Column + Makeup :    0 mL/min

n/a

Fixed in 7890A SW Driver 4.01 [048].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

If PCM is configured with the inlet heater as PCM A or PCM B controlling the column flows/pressures, the temperature and pressure/flow setpoints cannot be set. CS shows a septum purge value and the instrument goes into shutdown, due to "septum purge not ready".

n/a

Fixed in 78xx driver revision 4.02[007].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

By design column compensation is not available on the 7820.

Not Available

Not Available

A sequence was run using auto zero at the beginning of each run.  At run 4 in the sequence, autozero did not occur.  This is due to a firmware issue wherein only 15 signal events (including auto-zero) would be processed before failure.  The number 15 is cumulative since the last reboot which means that after 15 runs, the signal event will not be done.

n/a

This issue is fixed in 7890A firmware revision A.01.12.1.  No software update is required.

User makes a manual injection and waits until the peaks of interest elute, then hits the STOP on the 7820 front panel the GC stops (and resets the initial GC settings) but the chemstation continues and reports the system is running data analysis but does not go into data analysis. System appears to hang up waiting on the expected run time and report is generated at that point rather than directly after STOP is pressed.

Use STOP run from the software.

Fixed in driver revision 4.02[11].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Run Log entries (i.e. oven door opened) occurring during a run remain in the logbook until the restart of the GC.

n/a

No software update is required.  This is fixed in GC firmware revision A.01.12.1.

Saved a method.  Open the GC edit parameters to review a setpoint and  made no changes or changed the view.  Selected OK and the method modification flag indicates a change was made.  No changes were made.

n/a

Fixed in 78xx driver revision 4.02[019].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

7693A ALS errors, e.g. turret, plunger, door open, etc. show a non-specific logbook entry: GCI1 did not start a run.

n/a

Fixed in 78xx driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

The LTM column's equilibration time is shown as 0. Change the equilibration time by entering 0.5 and downloading the method. This does not change the value at the GC.

n/a

Fixed in 78xx driver revision 4.02[005] and GC Firmware revision A.01.13.

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

The diagnostic signal can be selected for the LTM actual temperature. Upon download and upload it is returned as oven temperature.

n/a

Fixed in 78xx driver revision 4.02[007].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Open the instrument parameter from GC Instrument Diagram and confirm sample prep is off. Set inlet heater - save changes. Open the instrument parameter from the GC Instrument Diagram and confirm sample prep is off. Change the inlet heater temp and save as a new method. Load the new method  - a configuration mismatch message is displayed.  

Requires Easy Sample Prep

n/a

Fixed in 78xx driver revision 4.02[004].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

After modifying and saving the method the injector screen will not accept the syringe size of 10 uL.  The menu will pull down and 10uL is accepted but when the screen is OK'ed the size changes to blank.

Enter the syringe size from the GC front panel, upload the configuration and save the method.

Fixed in 78xx driver revision 4.02[019].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

After making a change to an LTM ramp, switch to a different LTM subtab or oven subtab. When user goes back to the original LTM subtab the change is gone and everything has reverted to the initial settings.

Make a change to an LTM ramp; and then switch to a different main tab (signals for example).

Fixed in driver revision 4.02[001].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Other and Unknown Inlet cannot be selected on the config panel for inlets or on the instrument.

n/a

Fixed in GC Firmware revision A.01.013.  No software update is required.

Enter a new pressure on the PTV inlet. The number is not accepted, the value reverts back to the existing value.

n/a

Fixed in 78xx driver revision 4.02[19].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

After modifying and saving the method the injector screen will not accept the syringe size of 10 uL.  The menu will pull down and 10uL is accepted but when the screen is OK'ed the size changes to blank.

Enter the syringe size from the GC front panel, upload the configuration and save the method.

Fixed in 78xx driver revision 4.02[019].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

When the outlet of the column configuration is set as "Other", there is no backflush icon displayed in the 7890 Edit Parameter Screen.

n/a

Fixed in 78xx driver revision 4.02[009].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

Please note, when the configuration is changed from backflush not available to backflush available, the user must exit the method editor and begin the edit a second time in order for the backflush icon to be shown.

If you run Backflush from Chemstation with segmented columns (usually associated with LTM), only the in-segment portion of the configuration is used in the backflush flow rate and void volume calculations. This leaves the user unable to calculate the backflush time.

n/a

Fixed in driver revision 4.02[023].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

In the Edit Parameter screen for the oven and the inlets, the display of this screen is small. Adjusting the method setup screen will not resize this screen.

Right click on  parameter setting screen, and go to "show graphical plots". The display will resize to a normal size.

Fixed in 78xx driver revision 4.02[006].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

In driver revision 4.01, after editing the GC method and selecting ok, a "Validation Error" error message flashes in the left hand corner of the screen. User must select cancel to exit the GC parameter screen. 

No method resolution occurs when loading method
Software loads fine and can make runs. Methods cannot be edited in online or offline mode.  

The configuration includes 4 packed columns that flow to the Back TCD Detector. Column 1's inlet is PCM C-2 (@ const pressure); 4's inlet is Aux EPC 5 (@ const pressure); and both 2's and 3's inlet is PCM C-1. Column 2's mode is constant flow; and 3, since it is also connected to PCM C-1, is reported as being controlled by #2.

Workaround for customers with driver revision 4.01:  replace columns #2 and #3 with a single undefined (e.g., packed) column, suitably described as being a parallel combination. The user can then set either a flow or a pressure setpoint to the new combined column #2.

Fixed in driver revision 4.02.  

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03
OpenLab CDS ChemStation C.01.04

On a 7820, with only a Back Injector Installed the following message is displayed when launching the 7820: 

Upon launching the 7820A, the following message appears:

DEF_GC.M: 7820
Resetting to Manual injection.
For method 'DEF_GC.M, injection source 'GC Injector' conflicts with injection location.

This does not happen when there is only a Front Injector installed.

Open the injection source and change it to GC Injector.

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

Start on oven page, switch to channel partner detector tab, ok method. Restart editor - editor displays as a blank window with buttons at the bottom.

Use the instrument diagram to start the editor on any tab except the detector tab. Then proceed to navigate to the detector tab.

This is fixed in 78xx driver revision 4.02[022].

This driver is included with the following datasystems:
GC ChemStation B.04.03 SP1 [87]
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.03

7890 GC with PCM controlled inlet heater. Open Edit Parameters, enable PCM inlet heater checkbox and make a change to the heater settings. Download the method to the GC or hit apply and the inlet heater is turned OFF at the GC. If the user closes edit parameters, and then re-opens edit parameters the PCM inlet heater checkbox is disabled.

Create your method, save, and download to the GC (the PCM inlet heater will shutdown). At the GC, set the PCM inlet heater to the desired setting. Upload the method from the GC (Instrument, Upload Method), and save your method as a new method (Save method as …). This method can now be used and loaded successfully in the future.

The workaround will need to be performed any time changes are made to the method.

This driver is included with the following datasystems:
OpenLab GC ChemStation C.01.04
GCMSD ChemStation E.02.02 SP1
OpenLab CDS EzChrom A.04.04

The set position of the gas streams used for a multiposition valve is controlled in the sequence. The user can run from different gas streams by entering the different numbers in the sequence table. The position is not stored as part of the method. The MPV set position is always reset to start from position #1 between runs.

n/a

This is fixed in 7890A firmware revision A.01.14.  No software update is required.

MMI in Split or Pulsed Split Mode does not allow editing of Total Flow value. The Total Flow combo box is active, but any entry made there reverts to its original entry.

Total Flow is editable in this mode from the GC keypad in driver versions prior to 5.01.

Fixed in the 5.01 Driver.
This driver is included in:
A.01.05 OpenLAB CDS
B.07.00 MassHunter

Click on the Maintenance item in the Instrument drop down menu to open or close the Maintenance screen.  There is not a red X to close this menu.

n/a

n/a

The Maintenance View May Not Change Until Software is Closed and Re-Opened

In the Maintenance menu, the user has the option to change the view of the menu by changing it under the Options button.  

Sometimes the change may not go into effect until the software is closed and re-opened.

n/a

If a sequence is aborted in the middle of a sequence, the vial will be left in the turret until the next run is started.  At that time, it will be put back in the tray.

This is expected behavior.

n/a

The7890B GC driver included in the new data systems (A.01.05 OpenLAB CDS and B.07.00 MassHunter) supports up to 12 valves.  The GC driver in previous data systems only reported 8 valves.  Because of this difference, you cannot develop a method on a new data system and run it on an old data sytem.  You can take a method loaded on an old data system and run it on the new data system.

If you try to load a new data system method on an old data system, the behavior that you will see is that after starting a run, the software and the GC just sit there waiting for prerun to start, but nothing happens.

n/a

Documented Behavior for GC Methods Developed Using A.01.05 OpenLAB CDS and B.07.00 MassHunter.

The peak inflection point position is drawn different compared to the classic reporting. This is because there are multiple valid positions where the point can be drawn. 
The effect can be observed for peaks that show only very small changes of the slope over a "longer" time range and the 2nd derivative is close to 0 over that range.

The reported peak performance values are the same in classic and Intelligent Reporting. Users who prefer the old drawing need to use classic reporting which is still available in ChemStation C.01.01.

There is currently no fix planned

Exponential calibration curve plots cannot be reported with Intelligent Reporting. An empty plot is shown instead.

If exponential calibration curves plots need to be reported, the (old) classic reporting needs to be used in ChemStation. 
EZChrom users need to use the EZChrom standard reporting.

A potentially fix is currently under investigation.

The software will automatically lower the oven max temperature when a low temp column is installed.  This is to protect the column. The software does not rely on the User to do this to avoid damaging expensive columns. 

The requested enhancement is to automatically increase the oven maximum to match the higher oven max of the newly installed column.

Currently,  the user is required to manually update the oven max if it needs to be higher; the oven max is not automatically increased to match the higher temp column.  This is true for 68xx and 7890.

n/a

Fixed in 7890A Software Driver Version 4.01 [044].

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

The thermal inlet shutdown is not reported in the software “Agilent GC Status” screen.  

Only the first event, which is 'not ready', is reported to the Agilent GC Status screen.  The second event, which is the shutdown, is not displayed.

n/a

Fixed in driver revision 4.01.  7890A requires a minimum Firmware revision of A.01.12.

The driver is included in the following datasystem packages:
GC ChemStation B.04.03 DSP1 [52]
OpenLab CDS EzChrom A.04.02
GCMSD ChemStation E.02.02

After an LC/MS spray chamber has been opened and closed, temperature will no longer be applied to the Spray Chamber heated zones until the spray chamber parameters are  updated (by clicking "ok" in the Spray Chamber Parameters dialog box or loading a method) or the system is turned "off" or to "standby" and then back to on.  This occurs with the APCI, APPI and Agilent Jet Stream spray chambers.  The MultiMode source will set the system to "Standby" if opened & closed, however.

Turn the instrument to "off" or to "standby" in ChemStation, then back to "on" if this condition is encountered.

n/a

Intelligent Reporter templates designed for multi-signal methods may need to be adjusted after updating to ChemStation C.01.04. 
Non-calibrated peaks of signals calibrated in a main signal do no longer appear as calibrated compounds (as they are not quantified on the 2nd signal) but as un-identified peaks.

Note: Calibration tables setup to "calculate signals separatly" are not affected by this design change.

In order to display the results of the mentioned peaks, the peak filter of the report template should be turned off completely (remove all check marks in the "show peak types" screen).

In rev. C.01.05. the mentioned peaks are treated as identified, but not quantified peaks.

The "copy to" function of the intelligent report method setup does not support usage of UNC paths.

Map the network path as a drive letter and select the new drive letter as a report destination.

There is no fix planned.

Queue method generated status “error” when using 35900E

n/a